Black BoxPrivacy Policy
This policy explains what the Black Box Discord bot ("Black Box", "the bot", "we") collects, why, and what you can do about it. Black Box is operated by Ace ("the developer"). Contact: aj.rd.24@gmail.com.
In short: Black Box is a backup bot. When a server admin adds it, it saves that server's messages, attachments, channels, roles and member list so the server can be recovered or exported later. We don't sell this data, show ads, or use it to train AI.
1. Data we collect
Only from servers where Black Box has been added, and only from channels the bot has permission to see:
- Messages: content, embeds, replies, mentions, timestamps, edits, and the fact that a message was deleted.
- Attachments and media: images and files posted in messages (files larger than a size limit are skipped), and the custom emojis and stickers of the server.
- User information: Discord user ID, username, display name, avatar image, and bot flag of message authors and server members.
- Member information: server nickname, assigned roles, join date, and when a member left.
- Server structure: server name and icon, owner ID, channels and categories, threads, roles, and channel permission settings.
- Feedback: if you send feedback with /feedback, the text you write, your Discord user ID and tag, and the server name are stored and sent to the developer to improve the bot.
- Language setting: if you choose a language with /language, your Discord user ID and the language you picked. Choose Automatic to delete it.
- Moderation records (official support server only): if a moderator warns you in the Black Box support server, your Discord user ID, the moderator's ID, the reason and the date.
- Support tickets (official support server only): if you open a ticket, your Discord user ID, the category, timestamps and who handled it. The conversation itself is saved as a transcript file in a private staff channel and sent to you by DM. Like every other channel of the support server, ticket threads are also included in Black Box's own backup of that server.
- Command usage: who ran a Black Box command and when, as needed to run the command.
We do not collect direct messages, voice or video, passwords, email addresses, IP addresses of Discord users, or payment information.
2. Why we collect it
- To keep a backup of the server that survives deletions, raids, hacked admin accounts and "nukes".
- To let the server's administrators export the saved chats (as HTML pages with media) and the server's structure.
- To show backup status and to keep the bot working, secure and free of abuse.
The legal basis is the legitimate interest of the server's administrators in backing up their community, and the operation of the service they requested.
3. Deleted and edited messages
Because Black Box is a backup tool, a message that is deleted or edited on Discord stays in the backup, marked as deleted or edited. This is what lets a server recover after a nuke. If you want your own messages removed from a backup, see section 7.
4. Who can see the data
- Server administrators of the server the data came from. By default only the server owner can use Black Box commands (administrators get no bypass); the owner can allow specific roles with /access. Exports contain that server's data only.
- The developer, only as needed to operate, secure, debug and support the bot, and to handle deletion requests.
- Nobody else. We do not sell, rent or share the data, except if required by law.
Exports are delivered privately to the admin who requested them. Download links are random, private and expire automatically (after 24 hours by default).
5. Where and how it is stored
Data is stored on servers operated by the developer on Amazon Web Services (AWS) in Mumbai, India, in a database and file store that are not publicly accessible. Bot credentials and data folders are kept private. No system is perfectly secure, but we take reasonable steps to protect the data.
6. How long we keep it
- Backups are kept while Black Box remains in the server, because their purpose is long-term recovery.
- Automatic database backup copies are rotated: only the most recent few are kept.
- Export files may be cleaned up at any time; download links expire automatically.
- If Black Box is removed from a server, or its owner runs /forget-server, its data is kept for up to 30 days so the server can still recover from a nuke (or a hacked owner account), and then deleted. A server owner can ask for immediate deletion by email (see section 7).
7. Your rights and deletion requests
Depending on where you live (for example under the GDPR or similar laws), you may have the right to access, correct, delete or object to the processing of your data.
- Members: email aj.rd.24@gmail.com with your Discord user ID to get a copy of, or delete, your stored messages, profile data and any feedback you sent with /feedback or language setting you saved with /language.
- Server owners: email the same address with your server ID to delete all data of your server.
We may ask you to prove that you own the account or server. We answer within 30 days. Data that has already been exported by a server admin to their own device is outside our control.
8. Children
Black Box is meant for use on Discord, which requires users to be at least 13 years old (or older where local law requires). We do not knowingly collect data from children below that age; if you believe we have, contact us and we will delete it.
9. Discord
Black Box runs on Discord and receives data through Discord's official API. Your use of Discord is also covered by Discord's Privacy Policy. Black Box is not affiliated with or endorsed by Discord Inc.
10. Changes
We may update this policy. The date at the top shows the latest version. Significant changes will be announced where reasonably possible, for example in the bot's support server or profile.
11. Contact
Questions or requests: aj.rd.24@gmail.com.